1. Scope
This policy explains how Grandpine Atelier handles information submitted through grandforest.online and related studio communications. It applies to visitors, prospective customers, and participants using our learning catalog.
2. Information we receive
When you contact us, we may receive your name, email address, phone number, and message. We receive only the information you choose to provide. We do not request sensitive personal information for ordinary course enquiries.
3. How information is used
We use submitted information to answer enquiries, provide requested support, maintain business records, and improve the clarity of our services. We do not sell contact information or use it for unrelated advertising.
4. Browser storage
The catalog may store followed product IDs and cart quantities in your browser. A theme preference and cookie-consent choice may also be stored locally. These values are used to make the interface work and are not a substitute for a server account.
5. Retention and security
We retain business correspondence only as long as reasonably necessary for the purpose it was collected or to meet legal obligations. We use reasonable administrative and technical safeguards, though no online transmission can be guaranteed completely secure.
6. Sharing
We may use carefully selected service providers to host the website or deliver communications. They may access information only as needed to provide those services and must handle it consistently with applicable obligations.
7. Your choices
You may clear local storage through your browser settings, decline optional preference storage, or ask us what contact information we hold. Contact [email protected] for access, correction, or deletion requests.
8. Updates and contact
We may revise this policy when our practices change. The effective date above identifies the current version. Questions can be sent to [email protected] or +1 (415) 555-0186.